ENGLISH 21TROUBLESHOOTINGSymptom RemedyGeneralSound cannot be heard. • Adjust the volume to the optimum level.• Check the cords and connections.“MISWIRING CHECK WIRINGTHEN PWR ON” appears.Turn the power off, then check to be sure theterminals of the speaker wires are insulated properly.Turn the power on again.“PROTECTING SEND SERVICE”appears.Send the unit to the nearest service center.• Sound cannot be heard.• The unit does not turn on.• Information shown on thedisplay is incorrect.Clean the connectors. ( 23)The unit does not work at all. Reset the unit. ( 3)Radio • Radio reception is poor.• Static noise while listeningto the radio.Connect the antenna firmly.USB / iPod“READING” keeps flashing. Do not use too many hierarchical levels or folders.Elapsed playing time is notcorrect.This is caused by how the files are recorded.“LOADING” appears when youenter search mode by pressing.This unit is still preparing the iPod/iPhone music list.It may take some time to load, try again later.Correct characters are notdisplayed (e.g. album name).• This unit can only display uppercase letters,numbers, and a limited number of symbols.• Depending on the display language you haveselected ( 5), some characters may not bedisplayed correctly.Symptom RemedyUSB / iPod“NA FILE” Make sure the media contains supported audio files.( 23)“READ ERROR” Copy the files and folders onto the USB device again. Ifthis does not solve the problem, reset the USB device oruse another USB device.“NO DEVICE” Connect a USB device, and change the source to USBagain.“COPY PRO” A copy-protected file is played.“NA DEVICE” Connect a supported USB device, and check theconnections.“NO MUSIC” Connect a USB device that contains playable audio files.“iPod ERROR” • Reconnect the iPod.• Reset the iPod.ANDROID• Sound cannot be heardduring playback.• Sound output only fromthe Android device.• Reconnect the Android device.• If in [HAND MODE], launch any media playerapplication on the Android device and start playback.• If in [HAND MODE], relaunch the current mediaplayer application or use another media playerapplication.• Restart the Android device.• If this does not solve the problem, the connectedAndroid device is unable to route the audio signal tounit. ( 24)