Kenwood KMM-BT518HD Instruction Manual

28TROUBLESHOOTINGSymptom RemedyGeneralSound cannot be heard. • Adjust the volume to the optimum level.• Check the cords and connections.“MISWIRING CHECK WIRINGTHEN PWR ON” appears.Turn the power off, then check to be sure theterminals of the speaker wires are insulatedproperly. Turn the power on again.“PROTECTING SEND SERVICE”appears.Send the unit to the nearest service center.• Sound cannot be heard.• The unit does not turn on.• Information shown on thedisplay is incorrect.Clean the connectors. ( 30)The unit does not work at all. Reset the unit. ( 3)(For )“SET ERROR”/“DEL ERROR”Setting/deleting the remote control ID isunsuccessful. Turn the power off, then turn on thepower and perform the operation again.( 5)HD Radio/Radio • Radio reception is poor.• Static noise while listeningto the radio.Connect the antenna firmly.USB/iPod“READING” keeps flashing. Do not use too many hierarchical levels or folders.Elapsed playing time is notcorrect.This is caused by how the tracks are recorded.“LOADING” appears whenyou enter search mode bypressing .This unit is still preparing the iPod/iPhone musiclist. It may take some time to load, try again later.Correct characters are notdisplayed (e.g. album name).• This unit can only display uppercase letters,numbers, and a limited number of symbols.• Depending on the display language you haveselected ( 5), some characters may not bedisplayed correctly.Symptom RemedyUSB/iPod“NA FILE” Make sure the media contains supported audio files. ( 30)“READ ERROR” Copy the files and folders onto the USB device again. If thisdoes not solve the problem, reset the USB device or useanother USB device.“NO DEVICE” Connect a USB device, and change the source to USB again.“COPY PRO” A copy-protected file is played.“UNSUPPORTED DEVICE”appears.• Check whether the connected device is compatible withthis unit and ensure the file systems are in supportedformats. ( 30)• Reattach the device.“UNRESPONSIVE DEVICE”appears.Make sure the device is not malfunction and reattach thedevice.“USB HUB IS NOTSUPPORTED” appears.This unit cannot support a USB device connected via a USBhub.“NO MUSIC” Connect a USB device that contains playable audio files.“iPod ERROR” • Reconnect the iPod.• Reset the iPod.ANDROID• Sound cannot be heardduring playback.• Sound output onlyfrom the Androiddevice.• Reconnect the Android device.• If in [HAND MODE], launch any media player applicationon the Android device and start playback.• If in [HAND MODE], relaunch the current media playerapplication or use another media player application.• Restart the Android device.• If this does not solve the problem, the connected Androiddevice is unable to route the audio signal to unit. ( 31)Cannot playback at[BROWSE MODE].• Make sure KENWOOD MUSIC PLAY APP is installed on theAndroid device. ( 9)• Reconnect the Android device and select the appropriatecontrol mode.• If this does not solve the problem, the connected Androiddevice does not support [BROWSE MODE]. ( 31)ENGLISH