Kenwood Storage Server User Manual
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Contents
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32troubleshootingIf you have a problem that cannot be answered by these points, please contact your near-est store. Please note: If you call a Mastercare engineer out to your home and the productis found not to be faulty, or the instruction book has not been followed, our productguarantee is not applicable and a call-out fee will be charged.questions and answersQ. Why doesn’t the food seem to cook?A. Check that:• the cooking time has been set• the door is closed• the power socket is not overloaded causingthe fuse to blow.Q. Why does the food seem undercooked orovercooked?A. Check that:• the correct cooking time has been set• the correct power setting has been used.Q. How can I stop eggs from popping?A. When you cook or poach eggs in themicrowave, the yolk can sometimes pop assteam builds up inside it. You can stop theegg from popping by piercing the yolk with atoothpick before cooking.Never cook eggs that are still in their shells.Q. Why is it so important that I allowstanding time after cooking?A. With microwave cooking, many foodsbuild up enough heat inside them to continuecooking even after they’ve been taken out ofthe oven. Because microwave cooking worksfrom the outside of food inwards, standingtime lets you cook the centre of the food justright without the outside being overcooked.Q. Why does my oven sometimes take lon-ger to cook than it says in the recipe?A. First check that the oven was set justas the recipe said. Cooking times and heatsettings are suggestions to help preventovercooking but differences in the weight,size, shape and starting temperature of foodwill all affect how long it takes to cook – justas it does with a conventional oven. Use yourjudgement along with the recipe to checkwhether food has been cooked properly.Q. Why do I get condensation on the insideof the oven door?A. Condensation is perfectly normal, espe-cially when you are cooking food with a highmoisture content such as potatoes.Q. Does the microwave energy get throughthe window on the door?A. No. The door has a special metal screenwith holes in that lets you see inside butstops microwave energy from getting out.Q. Steam comes out of the side of the doorand vents. Can microwave energy get outtoo?A. No. The door and vents are carefullydesigned to let steam out during cooking butkeep microwave energy in. The gaps are notbig enough for microwave energy to escape. |
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