Keysight Technologies N1022B User Manual

Contents

Keysight Technologies N1022B User Manual Manual pdf 21 page image

N1022B Probe AdapterUser’s Guide 21Returning the N1022BWhen the probe adapter is returned to an Keysight service office for servicing, it must beadequately packaged and have a complete description of the failure symptoms attached.Please notify the service office before returning your probe adapter for service. Any specialarrangements for the adapter can be discussed at this time. This will help the Keysightservice office repair and return your adapter as quickly as possible.1 Write the following information on a tag and attach it to the probe adapter.Include any specific performance details related to the problem. The followinginformation should be returned with the instrument.• Company name and return address.• Name and phone number of technical contact person.• Probe adapter model number.• Probe adapter serial number.• Description of the service required or failure indications.2 Return the probe adapter in its case or pack the adapter in foam or other shock absorbingmaterial and place it in a strong shipping container.3 Seal the shipping container securely.4 In all correspondence, refer to the probe adapter by model number and full serial number.5 Retain copies of all shipping papers.CAUTION Cover electrical connectors to protect sensitive components from electrostatic damage.CAUTION Use original packaging or comparable. Instrument damage can result from using packagingmaterials other than the original materials. Never use styrene pellets as packaging material.They do not adequately cushion the instrument or prevent it from shifting in the carton.They may also cause instrument damage by generating static electricity.

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