LaCie 2big Quadra • DESIGN BY NEIL POULTON RAIDUser Manual page 19In the event that an individual hard disk fails in the LaCie 2big,please contact your LaCie reseller or LaCie Customer Support.Please replace a defective hard drive only with a new drive pro-vided by LaCie. For drive removal and replacement process,please follow the steps below.CAUTION: After continuous use of the LaCie 2big, drives maybe hot. Use caution when removing.IMPORTANT NOTE: A replacement drive must have thesame or greater capacity than the drive it is replacing.To Remove a Drive:1. If the 2big is in Fast (RAID 0) or Big (concatenation) mode,turn it off and unplug it. If the 2big is in Safe (RAID 1) orMixed mode, you can leave it turned on and continue tostep 2.2. The drive tray may be locked. To unlock it, insert the roundend of the provided 2-in-1 tool into the slot on the drivelock and turn the lock until the slot is vertical (Fig. 3.3-A).3. Draw out the drive tray by inserting your finger into thespace behind the drive tray handle and pulling to disengagethe drive (Fig. 3.3-B).4. Grasp the drive tray handle and carefully extract the drive(Fig. 3.3-C).5. Turn the drive on to continue using the remaining drive.To Install a Drive:1. If the 2big is in Fast (RAID 0) or Big (concatenation) mode,turn it off and unplug it. If the 2big is in Safe or Mixedmode, you can leave it turned on and continue to step 2.2. Carefully insert the drive tray into an empty drive bay. Whenthe drive tray is most of the way in and you feel resistance,press the drive tray handle firmly until you feel the drive snapinto place and the drive tray handle is flush with the backof the 2big.3. Use the 2-in-1 tool to lock the drive lock. Turn the locks un-til the grooves are oriented vertically. The drives are lockedwhen both locks are vertical.TECHNICAL NOTE: Data is still accessible during a Safe(RAID 1) rebuild. The 2big can be disconnected from the work-station during the rebuild; only the power must be connected.Fig. 3.3-CFig. 3.3-B3.3. Removing and Installing DrivesIMPORTANT INFO: Drive warranty will be void if you re-place the defective drive with a drive not provided by LaCie.Drives purchased from LaCie are shipped pre-installed in drivetrays with handles.IMPORTANT INFO: In Safe (RAID 1) and Mixed (RAID 1 andRAID 0) mode, in order for rebuilding to occur, the productmust be turned on while a replacement disk is installed. LaCiedoes not recommend removing a drive from a Mixed array un-less the drive has failed, as the data on the RAID 0 volumecould be lost.IMPORTANT INFO:Rebuilding a Safe (RAID 1) array can take several hours. Forexample, rebuilding a 500GB RAID 1 array can take up to 3hours.LaCie does not recommend removing any drives during rebuild.