LaCie Little Big Disk Quadra User Manual

Also see for Little Big Disk Quadra: User manual Quick install guide Datasheet

LaCie Little Big Disk Quadra User Manual Manual pdf 30 page image

LaCie Little Big Disk Quadra • Design by neil Poulton Contacting Customer SupportUser Manual page 305. Contacting Customer SupportBefore You Contact Technical Support1. Read the manuals and review section 4. Troubleshooting.2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are cor-rectly and securely attached.If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can’t get your LaCie drive to workproperly, contact us at www.lacie.com. Before contacting us, make sure that you are in front of your computer and that you have thefollowing information on hand:Information Where to Find Information1. LaCie hard drive serial number Located on a sticker at the back of drive or on the original packaging3. Macintosh/PC modelMac users: Click on the Apple icon in the menu bar and select AboutThis Mac.Windows users: Right click My Computer and select Properties >General.4. Operating system version5. Processor speed6. Computer memory7. The brands and models of other internal and externalperipherals installed on your computerMac users: Click on the Apple icon in the finder bar and select AboutThis Mac. Select More Info... The Apple System Profiler will launchand will list your internal and external peripherals.Windows users: Right click My Computer and select Properties >Hardware.

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