LaCie THUNDERBOLT SERIES User Manual

Also see for 2big Thunderbolt Series: Quick install guide User manual

Contents

LaCie THUNDERBOLT SERIES User Manual Manual pdf 52 page image

Thunderbolt Series User Manual 52WARRANTY INFORMATIONLaCie offers first-rate service and support through our generous three-tiered warranty policy. Our 1-, 2-, 3-, and5-year policies include comprehensive, complimentary web-based resources, expert in-house technical support,and worldwide repair and/or replacement coverage. To benefit from this warranty, please contact LaCie Supportat www.lacie.com/us/support where you can find online support and contact information. You may also contactrepresentatives at the original point of purchase who will be able to help guide you.Standard warranties vary depending on the product. To verify your product’s warranty status and to see whichstandard warranty is included with your product, type in your product’s serial number atwww.lacie.com/us/support. If no warranty is listed under your product’s name, this means that the warranty hasexpired.WARRANTY UPGRADESIf you wish to extend your warranty coverage, you can purchase Silver, Gold, or Platinum Care or AdvancedExchange. For details, see www.lacie.com/warranties.LEGAL INFORMATIONA standard LaCie limited warranty is included with all products. Please read the terms and conditions below.LaCie Limited Warranty PolicyLaCie (“LaCie”) warrants, to the original purchaser, that this equipment shall be free of defects in materials andworkmanship for a period of one (1), two (2), three (3), or five (5) years, depending on the model, from LaCie'sdate of original shipment when the equipment is used normally and is properly serviced when needed. If youdiscover a defect covered by the warranty set forth above, your sole and exclusive remedy will be for LaCie, inits sole discretion to (i) repair or replace the product at no charge to you; or, if a repaired unit or replacementproduct is not available, (ii) to refund the current market value of your product. You acknowledge and agreethat replacement product, at the sole option of LaCie, may be a new product or a remanufactured product. Inorder to receive the remedy set forth above, you must return the product during the warranty period andinclude with each returned product (i) a copy of your original purchase invoice to verify your warranty; (ii) aReturn Material Authorization number; (iii) your name, address and telephone number; (iv) a copy of the bill ofsale bearing the appropriate LaCie serial numbers as proof of date of original retail purchase; and (v) adescription of the problem. The customer must pay all transportation costs for a returned product. The productwill need to be returned to LaCie within the country of original retail purchase. This warranty applies only tohardware products; LaCie software, media, and manuals are licensed and warranted pursuant to separatewritten agreement. This warranty does not apply if the product has been misused or has been damaged byaccident, abuse, misuse, or misapplication; if it has been modified without permission of LaCie; or if any LaCieserial number has been removed or defaced. If a customer has purchased a LaCie Advance Care Option (ACO)to go with this equipment, the ACO shall be valid for three (3) years from activation.