8. Troubleshootingpage 51LaCie d2 Hard DriveUser’s Manual8. TroubleshootingIn the event that your LaCie d2 Hard Drive is not working correctly, please refer to the following checklist to find out where theproblem is coming from. If you have gone through all of the points on the checklist and your drive is still not working correct-ly, please have a look at the FAQs that are regularly published on our Web site – www.lacie.com. One of these FAQsmay provide an answer to your specific question. You can also visit the drivers pages, where the most recent software updateswill be available.If you need further assistance, please contact your LaCie reseller or LaCie Technical Support (see 9. Contacting CustomerService for details).Manual UpdatesLaCie is constantly striving to give you the most up-to-date, comprehensive User’s Manuals available on the market. It is ourgoal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of yournew device.If your manual does not reflect the configurations of the product that you purchased, please check our Web site for the mostcurrent version available.These Troubleshooting tips are divided up by operating system:Mac Users – click here Windows Users – click here