PAGE 144/16TROUBLESHOOTINGPROBLEM POSSIBLE CAUSE SOLUTION1. Timer does not display time of day.a. Transformer unplugged a. Connect powerb. No electric power at outlet b. Repair outlet or use working outletc. Defective transformer c. Replace transformerd. Defective PC board d. Replace PC board2. Timer does not display correct time ofday.a. Switched outlet a. Use uninterrupted outletb. Power outage b. Reset time of dayc. Defective PC board c. Replace PC board3. Control valve regenerates at wrongtime of day.a. Power outages a. Reset control valve to correct timeof dayb. Time of day not set correctly b. Reset to correct time of dayc. Time of regeneration incorrect c. Reset regeneration time4. E1, E2 OR E3:Unable to recognize start ofregeneration.Unexpected stall.Motor ran to long, timed out trying toreach next cycle position, or trying toreach homea. Control valve has just beenserviceda. Press SET HOUR and ▼ for 5seconds or unplug power source jack(black wire) and plug back in to resetcontrol valve. Reset time of day.b. Foreign matter is lodged in controlvalveb. Check piston and spacer stackassembly for foreign matter.c. High drive forces on piston c. Replace piston (s) and spacerstack assembly.d. Control valve piston not in homepositiond. Press SET HOUR and ▼ for 5seconds or unplug power source jack(black wire) and plug back in to resetcontrol valve. Reset time of day.e. Motor not inserted fully to engagepinion, motor wires broken ordisconnected, motor failuree. Check motor and wiring. Replacemotor if necessary.f. Drive gear label dirty or damaged,missing or broken gearf. Replace or clean drive gear.g. Drive bracket incorrectly aligned toback plateg. Reset drive bracket properly.h. PC board is damaged or defective h. Replace PC board.i. PC board incorrectly aligned todrive bracketi. Ensure PC board is correctlysnapped onto drive bracket.5. Control valve stalled in regeneration.a. Motor not operating a. Replace motorb. No electric power at outlet b. Repair outlet or use working outletc. Defective transformer c. Replace transformerd. Defective PC board d. Replace PC boarde. Broken drive gear or drive capassemblye. Replace drive gear or drive capassemblyf. Broken piston retainer f. Replace drive cap assemblyg. Broken main or regenerantpistong. Replace main or regenerant piston6. Control valve does not regenerateautomatically when ▲ and ▼ buttons aredepressed and held.a. Transformer unplugged a. Connect transformerb. No electric power at outlet b. Repair outlet or use working outletc. Broken drive gear or drive capassemblyc. Replace drive gear or drive capassemblyd. Defective PC board d. Replace PC board7. Control valve does not regenerateautomatically but does when ▲ and ▼buttons are depressed.a. Defective PC board a. Replace PC boardb. Set-up error b. Check control valve set-upprocedureA DIVISION OF C-B TOOL CO.1340 MANHEIM PIKE ● LANCASTER PA 17601-3196 ● TEL:717-397-3521 ● FAX: 717-392-0266www.lancasterwatertreatment.com ● E-mail: info@lancasterpump.com