Pellet Kettle21TroubleshootingIf there is a fault despite due care, this chapter may help you to resolve the fault.Fault Potential cause Remedy1. Flame has gone out.2. Temperature has drop-ped below setting formore than 7 minutes.1. Verify there is a flame in the fire pot, if not turnthe dial to OFF and then to SMOKE to restart.2. Verify there are pellets in the hopper.3. Keep the lid closed during use.4. Restart the grill.1. Error with the tem-perature sensor.1. Verify the temperature sensor is installed correctly.2. Check the wiring around the probe for breaks orkinks.3. Contact the manufacturer if the problem can-not be corrected.1. Error with the meatprobe.1. Verify the plug is securely inserted into theprobe socket on the control panel.2. Contact the manufacturer if the problem can-not be corrected.GRILL WILL NOTSTART1. The LED will notlight up1. Verify there is power to the grill and the grill isturned on.2. The dial must be in one of the 11 operating po-sitions (SMOKE-HIGH).3. Contact the manufacturer if the problem can-not be corrected.NO FLAME INTHE FIRE POT 1. Will not heat up1. Verify there are pellets in the hopper.2. The dial must be in one of the 11 operating po-sitions (SMOKE-HIGH).3. Verify the ignitor rod is working. Turn dial toOFF, then to SMOKE to verify ignitor rod be-comes red hot. DO NOT TOUCH.4. Verify fan is working.5. Verify auger is working.6. If any of these parts are not working, contactthe manufacturer.FIRE GOES OUTON SMOKE SET-TING1. Excess ash buildup inthe fire pot2. Windy environment1. When the grill is cooled, remove the cookinggrate, drip tray and heat diffuser to check firepot for excess buildup.2. If there is excess buildup of ash, carefully re-move all ash and unburned pellets.3. Replace parts and initiate startup.4. Too much wind can extinguish the fire, movegrill to a more protected area.FLAMESENSRPRERR