154Introduction to troubleshootingThis chapter provides checklists for solving problems andimproving performance. These checklists are designed as aquick overview of possible solutions.For detailed, step-by-step information, consult the trouble-shooters in online Help. The troubleshooters are designedto solve problems you may encounter in opening connec-tions and using the services once you have opened con-nections.To use an online troubleshooter, open the Troubleshootingbook in Help Topics and display one of the topics. Thenanswer the questions about your problem and try the sug-gested remedies. In some cases you will find shortcut but-tons to dialog boxes; use these buttons to resolve theproblem faster.For further assistance, visit www.laplink.com/support. Inaddition to the latest technical information, you’ll haveaccess to the following support options: FAQ’s, KnowledgeBase, Web incident (email) support, live chat support, andfee-based telephone support.Use the online troubleshooters for step-by-step solutions.On the Contents tab of Help Topics, openthe Troubleshooting Book and display oneTry the solution thatfits your problem.
