19TROUBLESHOOTINGPROBLEM POSSIBLE CAUSE SOLUTIONThe handle is not in position Carriage bolts are not seated properly.Cam handle is not tightened.Adjust the height of the handle and makesure the carriage bolts are seated properly.Tighten cam handle.The mower does not start. The extension cord is not connected tothe mower plug.The extension cord is not connected tothe power source.The control switch is defective.Reconnect the cord, and use the cordrestraint to keep the cord closer to theswitch.Connect the extension cord to a live 120VAC, 60 HZ AC receptacle.Have motor control switch replaced by anauthorized service center.The mower cuts the grassunevenly.The lawn is rough or uneven.The cutting height is not set properly.Check the mowing area.Move the wheels to a higher position.The mower is not mulchingproperly.Wet grass clippings are sticking to theunderside of the deck.Wait until the grass dries before mowing.The mower is hard to push. The grass is long, or the cutting height istoo low.The rear of the mower housing and theblade are dragging in heavy grass.Raise the cutting height.The mower vibrates at higherspeed.The motor shaft is bent.The blade is unbalanced.Stop the motor, disconnect the mowerfrom the power source, and inspect itfor damage. Repair the mower beforerestarting. If the vibration persists, callthe toll-‐free helpline.Balance the blade by grinding eachcutting edge equally.