NX Series User Manual rev 1.00info@mag-audio.comTel./Fax: +38 044 277-47-89 www.mag-audio.com238. Warranty and assistance8.2. AssistanceThere are no user-serviceable parts in yourdevice. Refer servicing to qualified technicalpersonnel. In addition to in-house servicedepartment, MAG Audio supports the chain ofdistributors, authorized in repairs and service. Ifyour device needs repair contact your MAG Audiodealer or distributor.Occasionally, due to the nature of the failure, itmight be necessary to return defective products toMAG Audio for repair. In this case, before shipping,please kindly contact your MAG Audio distributor ordealer, or MAG Audio directly. You will be providedthe RMA number code and detailed instructionsregarding your particular case. Please do not sendproducts without a prior authorization.Thank you for your understanding, cooperation andchoice of MAG Audio products.8.1. Product warranty1. By this warranty MAG Audio grants that allequipment manufactured under the MAG Audiotrademark is free from defects in material,components and factory workmanship underthe normal use and maintenance for the time asspecified below.2. All warranty repairs and maintenance of MAGAudio products shall be carried out at MAG Audioproduction sites or by MAG Audio authorizedpersonnel.3. Warranty period for cone transducers, highfrequency drivers and crossovers, whether soldseparately or as a component of a speaker system,is 60 months from the production date.4. Warranty period for enclosures, grills, connectionplates and accessories, whether sold separately oras a component of a speaker system, is 60 monthsform the production date.5. Warranty period for built-in power amplifiers,whether sold separately or as a component of aspeaker system, is 36 months from the productiondate.6. Warranty repairs or maintenance will beperformed only if a) MAG Audio product waspurchased from an official MAG Audio distributor/ dealer and b) warranty card with specified serialnumber, production date, realization date, vendor’ssignature and stamp is presented.7. Warranty shall not cover following: damagecaused by accident, misuse or failure to followexploitation rules stated in technical manual;repairs performed by non-authorized personnel;mechanical damage caused by shipping accidentsand normal tear and wear.8. Warranty shall not be applicable to any productwith defaced, removed, or modified serial number.9. If your MAG Audio product needs repairs ormaintenance, contact your official MAG Audiodistributor / dealer. Please do not ship your MAGAudio product without prior authorization.