38TroubleshootingTroubleshootingMalfunction Possible causes/measuresFunctionality issuesFor any functionality issues, it is advisable to goto the system settings and perform a factory resetwhich will restart your device.Connecting to network problemsEnsure the system is properly connectedwirelessly or via wire to the network. Check thatthe network is close and there are no firewall’s onyour WiFi network preventing connection.No soundEnsure that the unit is connected to an externalspeaker via an output port on the device.Check whether MODE is correctly selected. If youare connected via Bluetooth or AUX, turn up thevolume on your device.Functional disturbance Perform a rescan for available stations if in DAB orFM mode, ensuring that the antenna is extended.Bluetooth not connecting Ensure that you are on Bluetooth mode onthe radio and the Bluetooth on your device isswitched on. Select the Bluetooth device ‘MajorityFitzwilliam’ and you should now be able toplay audio. If audio is not playing, disconnectthe device from your Bluetooth settings andreconnect.Problems setting alarms When setting alarms on the unit, ensure that thealarm is switched to “ON” and then select “SAVE” atthe bottom of the alarm options.