32TroubleshootingObservation Potential Cause/SolutionNo sound The station is not tuned in. Fine tune the station. The volumeis set to a low position. Increase the volume. Headphonesmay be connected. Disconnect the headphones.Buttons are notworkingTurn off the unit and turn on after a few seconds. Please alsotry unplugging/replugging the radio.FM: Static soundDAB: Burbling/intermittent cut-outSignal reception is low. Adjust the aerial or move the unit to astronger signal location.Re-scan stations and or/ a factory reset.Sound is distorted The volume is too high. Adjust the volume control.Desired station notfoundWeak signal. Use the manual tune function and tryrescanning in a different area.Display shows “NoService”There is no DAB coverage in your area, or poor reception.Adjust the position of the aerial, or move the unit to astronger signal location.Display is blank This may occur if the broadcaster changes the label of aservice or removes a label while tuned. The radio will try toretune or perform a scan.Time and Date notsetting automaticallyGo to DAB mode and this will automatically set once a scanis performed. Alternatively, set in your ‘Settings’ and adjustmanually.Other problems/functional issuesPlease perform a factory reset of the radio in your settings.EN