page37No sound ● Check if the unit is connected securely.● Make sure the TV or amplifier is working properly.● Make sure the amplifier is set to receive DVDsignal output.Bad sound quality ● Make sure the audio output mode is set correctly.● Make sure the audio connection between theunit and amplifier is in place.No image ● Check if the unit is connected securely.● Make sure the TV is working properly.● Make sure the color system is set correctly.This product incorporates copyright protection technology that is protected by method claims ofcertain U.S. patents and other intellectual property rights owned by Macrovision Corporation andother rights owners. Use of this copyright protection technology must be authorized byMacrovision Corporation, and is intended for home and other limited viewing uses only unlessotherwise authorized by Macrovision Corporation. Reverse engineering or disassembly isprohibited.● Remove barriers between the remote controland the unit.● Point the remote control at the remote controlsensor of the unit.● Replace the batteries with new ones.Remote control does not work● Disconnect the power plug and insert it into thewall outlet again.The unit doesn’t operatenormally● There is no disc in the unit.● Put the disc on the disc tray properly with thelabel side up.● Clean the disc.● Moisture has condensed in the unit. Removethe disc and leave the unit on for about anhour.Disc cannot be playedIf you experience the following problems while using the unit, this troubleshooting guide canhelp you.TROUBLESHOOTING _ _ WATCHING DVD