43Trouble Shooting Tips- DVDSymptoms Items to Check and Actions to followNo picture • Refer to your TV’s manual for correct Video In channel selection.Change the TV channel until you see the DVD screen.• Check if the TV is switched on.Distorted picture • Sometimes a small amount of picture distortion may appear depending on the disc being played back.This is not a malfunction.Completely distortedpicture or black/whitepicture with DVD• Make sure the disc is compatible with the DVD player.• Ensure that the DVD player’s TV Type is set to match that of the Disc and your TV.No sound or distortedsound• Adjust the volume of TV.• Ensure to select stereo output on your disc (except multichannel).Disc can’t be played • The DVD+R/CD-R must be finalized.• Ensure the disc label is facing up.• Check if the disc is defective by trying another disc.• Region code incorrect.Picture freezesmomentarily duringplayback• Check the disc for fingerprints/scratches and clean with a soft cloth wiping from centre to edge.The player does notrespond to theremote control• Aim the remote control directly at the sensor on the front of the player.• Reduce the distance to the player.• Replace the batteries in the remote control.• Re-insert the batteries with their polarities (+/– signs) as indicated.Player does notrespond to someoperating commandsduring playback.• Operations may not be permitted by the disc. Refer to the instructions of the disc jacket.DVD Player cannotread CDs/DVDs • Use a commonly available cleaning CD/DVD to clean the lens before sending the DVD player forrepair.Unable to play DivXmovies. • Check that the DivX file is encoded in ‘Home Theater’ mode with DivX certified encoder.Menu items cannot beselected• Press STOP twice before pressing SYSTEM MENU.• Depending on the disc availability, some menu items cannot be selected.