TroubleshootingSymptoms ChecksSome channels are missing/ are not found•Go to the Setup Menu (MenutSetup) and install thechannels again, searching Air/Cable as appropriate.No Picture, No Sound• Check the power cord and power outlet.• Check whether the TV power switch is on.• Verify the front panel LED is showing blue color.• Check connections for the selected input source.• Verify that external signal for the selected input is active.• Check Video/Audio settings.Interference,Noisy• Check antenna connection, aerial location, and direction.• Check and relocate nearby electrical appliances.• Check fluorescent lights.• Check cars/motorcycles.Distorted picture,Noisy• Check antenna connection, aerial location, and directionRe-scan Channels.No Colour,Normal Sound• Check whether colour setting is at minimum.• Adjust video menu picture settings or reset to default.Normal Colour,No Sound• Check audio input connections.• Check whether TV audio is in MUTE mode.• Adjust audio volume to audible level.Some parts of thescreen do not light upThe plasma TV panel is manufactured using an extremelyhigh level of precision technology, however, sometimes someparts of the screen may be missing picture elements or haveluminous spots. This is not a malfunction.After-images appear Do not allow a still picture to be displayed for an extendedperiod, as this can cause a permanent after-image to remainon the Plasma TV.Examples of still pictures include logos, video games,computer images, and Teletext.Note:The permanent after-image on the Plasma TV resulting fromfixed image use is not an operating defect and as such is notcovered by the Warranty.This product is not designed to display fixed images forextended periods of time.DVD13