Magnavox BDP2180 User Manual

Contents

19EN6 TroubleshootingNote• For identification and supply ratings, see the type plateat the back or bottom of the product.• Before you make or change any connections, make surethat all devices are disconnected from the power outlet.Warning• Risk of electric shock. Never remove the casing of theplayer.To keep the warranty valid, never try to repairthe player yourself.If you have problems using this player, check thefollowing points before you request service. Ifyou still have a problem, register your player andget support at www.philips.com/support.If you contact Philips, you will be asked for themodel and serial number of this player. Themodel number and serial number are on theback of this player. Write the numbers here:Model No. __________________________Serial No. ___________________________Main unitThe buttons on this player do not work.• Disconnect this player from the powersupply for a few minutes, and thenreconnect.PictureNo picture.• Make sure that the TV is switched to thecorrect source input for this player.• For the composite connection (via theVIDEO connector) to the TV, on this playerselect a video resolution of 480i/576i or480p/576p under [HDMI Video] to enablevideo output.No picture on HDMI connection.• Make sure that the HDMI cable is not faulty.If it is faulty, replace with a new HDMI cable.• On the remote control, press and thenpress “731” (numeric buttons) to recoverpicture display. Or wait for 10 seconds forauto recovery.• If this player is connected to anunauthorized display device with an HDMIcable, the audio and video signals may notbe output.The disc does not play high-definition video.• Make sure that the disc contains high-definition video.• Make sure that the TV supports high-definition video.SoundNo audio output from the TV.• Make sure that the audio cables areconnected to the audio input of the TV.• Make sure that the TV is switched to thecorrect source input for this player.No audio output from the loudspeakers ofthe external audio device (home theater oramplifier).• Make sure that the audio cables areconnected to the audio input of the audiodevice.• Switch the external audio device to thecorrect audio source input.No sound on HDMI connection.• You may not hear any sound from theHDMI output if the connected deviceis non-HDCP compliant or only DVI-compatible.No secondary audio output for picture-in-picture feature.• When [Bitstream] under the [HDMIAudio] or [Digital Audio] menu is selected,interactive sound like secondary soundfor picture-in-picture feature is muted.Deselect [Bitstream].