MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350www.magtek.comExpressCard 2000Instant Issuance Card Personalization SystemXY Transport Ribbon Cable Replacement ProcedureSeptember 22, 2014Manual Part Number:99875704-1.01REGISTERED TO ISO 9001:2008

Required Tools, Materials, and Documents

Introduction

XY Transport Ribbon Cable Replacement Procedure

Remove / Re-install the XY Transport Ribbon Cable

Magtek ExpressCard 2000 Replacement Manual

XY Transport Module Replacement Procedure

Remove / Re-install the XY Transport Module

How to Calibrate the XY Transport Module

ExpressCard 2000

Power Supply Replacement Procedure

Remove / Re-install the Power Supply

Safety

Introduction to EC2000 Components

Planning and Preparation

Network Planning

Configuration Planning

Disposal Planning

Receiving, Unpacking, and Packing

How to Pack the EC2000

How to Ship the EC2000

Installation

Operation

The Touchscreen

About the Help

How to Clear Error Messages

How to Use the Touchscreen to Unlock the Top Access Door

Card Stock

How to Load / Remove Card Stock

Image Printer

About Selecting and Synchronizing the Image Printer Ribbon

Foil Tipper

Indent Printer

Processing Cards

About Transactions

About the Card Path / Sequence of Processes

Maintenance

About Cleaning the Card Cleaning Roller

How to Clean the Card Path

About Cleaning the Image Print Head

Replacing the Card Cleaning Roller

Replacing the Image Print Head

Re-Aligning Embossed and Printed Characters

About Re-Aligning Embossed and Printed Characters

How to Align Embossed and Printed Characters

Configuration

Authorizing the Device

How to Manually Re-Authorize the Device

How to Change / Reset Passwords

How to Set Up LAN-based Processing

How to Enable / Disable Touchscreen Unlock

Troubleshooting

Troubleshooting Not Responding to Incoming Transactions

Troubleshooting Print Quality Problems

Troubleshooting Tipping

How to Remove Stuck Cards

Appendix A Supplies

Appendix B Technical Specifications

Appendix C Software Updates


Contents Table Of Contents Required Tools, Materials, and Documents Introduction XY Transport Ribbon Cable Replacement Procedure Remove / Re-install the XY Transport Ribbon Cable	MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350www.magtek.comExpressCard 2000Instant Issuance Card Personalization SystemXY Transport Ribbon Cable Replacement ProcedureSeptember 22, 2014Manual Part Number:99875704-1.01REGISTERED TO ISO 9001:2008 Next / 13