4-7Section 4 MaintenanceBefore Calling for ServiceIf a problem arises during operation of your ice machine, follow the chart below before calling for service.Routine adjustments and maintenance procedures are not covered by the warranty.Problem Cause CorrectionIce Machine Will Not RunToggle switch is not in ice position Place toggle switch in ice positionNo Power – Breaker off, fuse blown,unpluggedRestore powerBin Thermostat incorrectly adjusted Adjust bin thermostatIce machine runs and no ice isproducedNo water to ice machine Correct water supplyWater sump overflow tube out ofpositionReposition/install overflow tubeEvaporator thermostat incorrectlyadjusted or faultyAdjust or replace evaporatorthermostatFreeze cycle long – lowproductionDirty condenser Clean condenserWater temperature too high Connect to a cold water supply,verify check valves in faucets andother equipment work properlyRefrigeration problem Call for serviceFreeze CycleShallow, incomplete or whiteice cubesIce machine is dirty Clean & sanitize the ice machineWater pressure supply incorrect Verify water pressure is correctAir temperature around ice machine istoo highVent area or move ice machineEvaporator thermostat incorrectlyadjustedAdjust evaporator thermostatHarvest CycleWill not initiate a harvest cycle Evaporator thermostat incorrectlyadjusted or faultyAdjust or replace evaporatorthermostatTimer Problem Call for serviceIce cubes do not release Ice machine is dirty Clean and sanitize the ice machineLow ambient around ice machine Adjust timer or move ice machineto warmer areaEvaporator thermostat incorrectlyadjusted (cubes too large)Adjust evaporator thermostat