2-28 Chapter 2: Hardware InstallationSummaryIf there is a touch screen calibration issue during or after installation,take the following actions in the order listed:1. Recalibrate.2. If recalibration is unsuccessful after two attempts, then run theNoise check to change the frequency.3. If you are still unable to calibrate, change the touch screen glass.4. The final step is to replace the Processor Board. If this corrects theproblem, then the old glass is probably OK to reuse.Out-of-Box FailuresThe RSG-Atlanta Customer Satisfaction Hotline will replace out-of-boxfailed hard disks with identical, preloaded drives. Once a system issuccessfully installed, all disk contents are the responsibility of thecustomer. The customer is responsible for restoring operating systemsoftware and/or customer-specific data onto replacement disks sent torepair a failed or damaged disk in the field. NCR provides recoverytools for the operating system and platform software.Powering Down the TerminalTo power down the terminal, depress and hold the power off buttonfor 4-5 seconds.Note: If the unit is powered on and you pull the plug from the powersource and then plug it back in, the unit comes back on. If the unit ispowered off and you unplug it from its power source, then plug it backin, the unit is still powered off.
