14TroubleshootingDistortion(i.e. static,crackling,hissing)Speaker is beingoverdriven by anamplified audiosource.Volume level on soundcard or other audiosource may be too highand causing speaker tobe overdriven.Volume level onsound card or otheraudio source maybe too low.Depending on your soundcard, you may also turn offamplifier on sound card(check your sound cardmanual).For this check, disconnectspeakers from sound cardand plug into headphonejack on front of CD-ROMplayer or alternate line-levelaudio source.Check speakers withanother audio source (CD-ROM player) to see if soundcard or specific file/trackmay be the problem.Check with an alternateaudio source as mentionedabove.Make sure the IntelliBase isconnected to line-out jack(unamplified) of sound cardand not speaker-out jack(amplified).Check volume level ofsound card or audio sourceand lower as necessary.Check volume level ofsound card, audio sourceand Windows mixer andraise as necessary.Sound card or specificsound file/track maybe root of problem.SYMPTOMSNo SoundFromSpeakersPOSSIBLE PROBLEMNo power to unit.NOTEProvided power has beenverified, it is possible to testthe unit by disconnectingthe audio cable that isconnected to the computerand reconnecting it to analternate audio source suchas a portable CD player.SOLUTIONMake sure all connecting plugsbetween the IntelliBase andcomputer are fully seated.Make sure the wall power outletor power strip has power.Make sure the power switcheson the power strip andIntelliBase are turned on.Soundfrom onlyonespeakerAudio cable is notproperly connected.Make sure the audioconnector is properly insertedin the audio jack on the rearside.IntelliBase is muted.Volume is too low.Make sure the mute buttonis off and the indicator formute doesn’t glow.Make sure the volumecontrol is not at zero.NOTE: If the IntelliBase must be returned for repair, the unit must bedisconnected from the monitor and packed in its original packaging.NEC-ADA201 Eng/Fr. manual 9/8/98 12:27 PM Page 17