NEC Express5800/320Fd-LR User Manual

Also see for EXP320J: User guide User guide User guide User guide

Contents

NEC Express5800/320Fd-LR User Manual Manual pdf 122 page image

6-2 SYSTEM REPAIRTROUBLESHOOTINGThis section describes what you should do when a trouble occurs in the product.Problems with NEC EXPRESSBUILDERWhen the NEC Express5800/ft series is not booted from the NEC EXPRESSBUILDER CD-ROM,check the following: Did you set the NEC EXPRESSBUILDER DVD during POST and restart the server?→ If you do not set the NEC EXPRESSBUILDER DVD during POST and restart the server,an error message will appear or the OS will boot. Is BIOS configuration correct?→ The boot device order may be specified with the BIOS setup utility of the server. Use theBIOS setup utility to change the boot device order to boot the system from the optical diskdrive first. [Boot]>When an error occurs while the NEC EXPRESSBUILDER is in progress, the following messageappears. After this message appears, check the error and take the appropriate corrective action accordingto the error codes listed in the table below.Message Cause and RemedyThis machine is not supported. This NEC EXPRESSBUILDER version is notdesigned for this server. Execute the NECEXPRESSBUILDER on the compliant server.NvRAM access error An access to the nonvolatile memory (NvRAM) is notacceptable.Hard disk access error The hard disk is not connected or it is failed.Check whether the hard disk is correctly connected.The system-specific information does notexist on the baseboard.Please restore the backup data or write thedata by using [System InformationManagement] of the Off-line MaintenanceUtility. Only the authorized personnel areallowed to do this operation.This message is displayed when NECEXPRESSBUILDER cannot find device specificinformation due to the replacement of a motherboard,etc. Contact your maintenance service company.An error message will also be displayed when an error was detected during system diagnosis. Take anote or print the error message displayed, and contact your sales agent.