16TroubleshootingSometimes some performance problems can be easily solved by checking seemingly apparent butoften overlooked possibilities. Before asking for service, to check these items could save your timeand money.SYMPTOM CHECKNo picture or sound. • Check the TV set is plugged in.• Check the volume, Brightness and Contrast controls are setto the minimum positions.Picture is OK, but No Sound • Check the Volume control is set to the minimum position.Sound is OK, but No Picture • Check the Brightness and Contrast controls are set to theminimum position.No Colour • Check the Colour control is set to the minimum position.Excessive noise in picture • Check the Antenna Cable is broken or disconnected ordamaged.Diagonal stripes appear on • It may be affected by interfering signal.picture (ex. from nearby amateur radio transmitter or another TVset.)• The interference can be reduced to some extent by adjustingthe direction or height of the antenna.(If the twin lead antenna cable is used, replace it with acoaxial cable.)Picture has "Snow" • Check the Antenna cable is broken or disconnected ordamaged.• Small dot on the screen caused by a weak aerial signal.Ghost images appear. • Check the Antenna direction has changed after storm orstrong wind etc..• Ghost images are caused by a signal reflected from a hill orlarge building etc..• The direction or height of the antenna should be chosen wellin order to minimize the ghost images.