13Technical Support and AssistanceFor technical support and assistance, during regular business hours (Central StandardTime), contact NEC at:1-800-637-5917, Option 3Uninstall NEC USB Drivers ProcessTo uninstall the NEC USB Drivers from your computer:1. Open Windows Explorer or My Computer.2. Open the UnInst folder located in C:\USBTools\USB Drivers Ver1.1.1.3. Double-click UNINWNUS icon.4. Follow the on-screen instructions.NOTE: If you uninstall the NEC USB drivers using any other method (for example,using the Remove Hardware Wizard) and decide to re-install the drivers at alater time, you will encounter installation problems. Therefore, be sure tofollow the instructions above to uninstall the NEC USB Drivers.