vi Contents5 Solving System ProblemsSolutions to Common Problems ..................................................................5-2System Problems.................................................................................5-2Diskette Drive Problems .....................................................................5-4Monitor Problems ...............................................................................5-5Keyboard/Mouse Problems.................................................................5-6CD-ROM Drive Problems ..................................................................5-6Speaker Problems................................................................................5-7How to Clean the Mouse .............................................................................5-8How to Replace the CMOS Battery...........................................................5-106 Getting Services and SupportNECC Website ............................................................................................6-2NECC FTP Site ...........................................................................................6-3Email/Fax Technical Support Service .........................................................6-3NECC Technical Support Services..............................................................6-4A Setting Up a Healthy Work EnvironmentMaking Your Computer Work for You ...................................................... A-2Arrange Your Equipment ........................................................................... A-3Adjust Your Chair ...................................................................................... A-4Adjust Your Input Devices ......................................................................... A-6Adjust Your Monitor .................................................................................. A-8Vary Your Workday................................................................................. A-10Pre-existing Conditions and Psychosocial Factors ................................... A-11Checking Your Comfort: How Do You Measure Up? ............................. A-11Checking Your Chair ....................................................................... A-11Checking Your Keyboard ................................................................ A-12Checking Your Mouse ..................................................................... A-12Checking Your Monitor ................................................................... A-12Checking You .................................................................................. A-12