Contents vCalling for WebWay help ................................................................39Using Internet service providers......................................................39Get customer services ’round the clock!................................ 41Looking at available services...........................................................42Using NECCSD services.................................................................44NECCSD FaxFlash Service ........................................................44NECCSD Bulletin Board System ...............................................47NECCSD on America Online .....................................................49NECCSD on CompuServe .........................................................50Email/fax technical support service.............................................51Internet ......................................................................................52NECCSD Technical Support Center...........................................53Find answers to questions ....................................................... 55Mouse ............................................................................................56Monitor ..........................................................................................57Diskette drive .................................................................................58CD-ROM reader.............................................................................59Faxing ............................................................................................60Modem...........................................................................................61Telephone/answering system...........................................................62Multimedia .....................................................................................63Solve problems.......................................................................... 65Determining the problem.................................................................66Solving common problems..............................................................68System problems ........................................................................68Diskette drive problems..............................................................69Monitor problems ......................................................................70