NEC UM8000 Quick Reference Manual

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Austin • Dallas • East TexasTYPICAL VOICE RESPONESWhen prompted enter 1 for YES and 2 for NOACCESSING YOUR MAILBOXTo Access your mailbox from your telephone▪ Press VMSG soft key to call the voice messagingsystem▪ When calling from your telephone and thesystem greets you:▪ Enter Security Code when prompted. Do not writethis number down in this guide.Accessing VM System from another telephone:▪ Press [VMsg], when prompted to enter a securitycode:▪ Dial *2# to start the main greeting.▪ Dial your personal ID (9+Ext num.)▪ Dial your Security Code when promptedTo Access the voice messaging system fromoutside the company dial your main telephonenumber.▪ Ask answering person to transfer you the voice mailsystem (ext 7000).When the main companygreeting begins to play: Dial 9XXX to identifyyourself as a subscriber.(xxx = Mailbox number)▪ Enter your security code when prompted, thenfollow VM instructions to listen to messages, leavemessage or review set-up options for your mailbox.FIRST TIME ENROLLMENT▪ Press VMsg soft key.▪ Enter default security code when prompted, [0000].▪ Follow Prompts to accomplish the following tasks:▪ Record Your Name (first and last), Dial * to endrecording; 1 to rerecord▪ Spell your name (first three letters of your firstname—using telephone key pad)▪ Choose Directory Listing Status (Y/N)▪ Record your Greetings (Standard or Alternate)Alternate greeting optional.▪ Set your Security Code (3-10 digits)▪ Very Important—Press 1 (for YES) at the endwhen asked if you are satisfied with your set up.▪ Access SET UP options to change any of the abovein the future.TO TRANSFER ANOTHER EXTENSION TO THEIRVOICE MAIL BOX WHEN THEY CALL IN FROMOUTSIDE THE OFFICE (with employee/staff member onthe line):▪ Press the [Transfer] key▪ Dial the voice mail extension 7000 and hang upimmediately; OR▪ Dial the voice mail extension 7000; dial 9, plus theparty’s extension number and hang up immediately,so they can hear the prompt to enter their securitycode.Note: If you only transfer to the voice mail system advise theemployee/staff member they must dial 9, plus their extensionnumber upon hearing the main company greeting.QUICK TRANSFER OUTSIDE CALLER TO A VOICEMAIL BOX (From Elite IPK II, or SV8100/SV9100 VMsystem):▪ With a call in progress press Transfer key▪ Dial called party’s station number or press a DSSkey▪ If called party is unavailable Dial 8 to transfer callerto the called party’s mailbox.▪ Hang-up immediatelyTO CHANGE YOUR PERSONAL GREETING (afterlogging into your VM box):▪ Press >>>>, or, [MORE]soft key▪ Press [Set up] soft key▪ Press [Greet] soft key▪ Press [Curr] (current) soft key▪ The voice mail system will play the current standardgreeting and ask if you would like to change it. Ifyou press [1] for Yes▪ Re-record message at the tone.Note: In this area you may record a standard greeting and/oran alternate greeting. The Alternate greeting is typically usedas a vacation, or temp. out-of-office greeting. To select thegreeting to be played to callers press the [switch] soft key.TO CHANGE SECURITY CODELOG INTO YOUR MAILBOX:▪ Press [>>>>], or, [MORE] soft key▪ Press [Set Up] soft key▪ Press [Pers] personal soft key▪ Press [Code] and follow instructions to change thecurrent security code.TO CHANGE YOUR RECORDED NAME▪ Press [>>>>], or, [MORE] soft key▪ Press [Set Up] soft key▪ Press [Pers] personal soft key▪ Press [>>>>], or, [MORE] soft key▪ Press [RcNam] and follow audio instructions tochange recorded name.NEC UM8000Voice MailQuick Reference Guide877.297.3110www.viptechnologies.net

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