NEC e353 User Manual
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Contents
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42 REPAIR GUIDELINEYou are welcome to use the MP produced by NEC. In case of any problem of e353 MP in use, please contact the distributor or NEC repair center. Incase of repair, please send your MP to local repair station (see the Warranty Certificate attached with MP); in case of no repair station locally, pleasesend your MP and duplicate invoice to the distributor for EMS.To inquire about the latest repair outlet and replacement center address, please contact 800-820-7007, or http://www.necmobile.com5. Repair GuidelineCommon problems Potential causes Solution1. Weak signals Far away from base station or stronginsulationGet near the windows or corridors.2. The screen will display "no card" or"invalid card"Possibly dirty contact pad of USIM card Gently clean the contact pad of USIMcard.3. Backlight constantly light Possibly configured power-on backlight Re-configure backlight mode4. Battery charged full holds short Possibly configured power-on backlight,to consume high electricityRe-configure backlight mode5. Silent headphone Possibly configured minimum volume Adjust the volume by up/down volumekey6. Only vibration no ring upon incomingcallPossibly configure the MP asConference ModeRe-configure "standard mode"7. No billing function (AoC) No such service of domestic network atpresentContact network service provider8. Fail to access WAP network Possibly wrong WAP setting Reset WAP Connection setting inPhone settings, or contact networkservice provider |
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