17en• The radiator does not heat upVerify that the radiator is receiving the correct power supply and that it is not set to stand-by mode. If the problem persists, contact the Technical Assistance Service, report anydiagnostic messages that appear on the My NEEDO.• Uninstalling radiatorsThe product must only be uninstalled by qualified engineers, in compliance with currentlegislation. Before starting to uninstall, switch off at the main switch. In the case of modelsthat are heavier than 25 kg, the operation must be carried out by two engineers.GUARANTEEThe product has a five year guarantee for the body and two years forthe powerbox from the date of purchase. This guarantee covers anymanufacturing faults. In the event of modifications, the spare parts areguaranteed for a year. The guarantee is only valid if accompanied by adated purchase receipt.CONTACTSThe Needo Assistance Centre can be contacted as follows:www.needo.euservice@needo.euDISPOSALAt the end of its lifetime the product must be disposed of in compliancewith the current directives of the Country where it is being used. Theproduct has electrical and electronic components that must be disposedof in compliance with the European directives on WEEE.USeFUL InFORMATIOn