19Eliminating minor faults yourselfBefore you call customer service: Please check whether you can eliminate the fault yourself based on the following information.Customer service will charge you for advice — even if the appliance is still under guarantee!ApplianceIce maker/Ice and water dispenserFault Possible cause: Remedial actionAppliance hasno refrigeratingcapacity.The display doesnot illuminate.Power failure; the fuse has been switched off;the mains plug has not been inserted properly.Check whether the power is on. The appliancemust be switched on. Check whether the mainsplug is secure.The refrigeratingunit is switching onmore frequently andfor longer.Appliance door opened frequently. Do not open the door unnecessarily.Large amounts of fresh food have been put away. Activate the “Super freeze” function.The ventilation openings have been covered. Remove obstructions and dirt.The temperaturein the freezer spaceis too cold.Temperature in the freezer compartment hasbeen set too low.Select a warmer temperature (see “Setting thetemperature”, page 8).Interior light doesnot function.The bulb is defective. Replace bulb (see “Changing light bulbs”,page 22).Light switch is sticking. Check whether it can be moved.You experienceunpleasant odours.Strongly smelling food is not sealed. Cleaning the appliance. Seal strongly smellingfood (see “Odours”, page 16).Fault Possible cause: Remedial actionNo water canbe drawn, ice ishowever given out.Fault with the appliance. It is necessary to inform customer service!Ice maker/Ice andwater dispenserdoes not work.Ice maker is not connected to the mains supply. Call customer service.Childproof lock is activated. Swich off the childproof lock.Ice maker does not contain any fresh water. Ensure that the water is properly connected.If it is, call the customer service.The freezer space temperature is too high. Check the freezer space temperature.Reduce it where necessary.No water or ice isgiven out at thedispenser.Childproof lock is activated. Deactivate the lock.Water tank fills itself up. When first used, it takes approx. 2 minutes untilthe tank is filled.The appliance or ice maker has only just beenswitched on.Approx. 24 hours is needed until ice productionstarts.A lot of ice has been taken. Approx. 24 hours is needed until the ice cubecontainer is filled again.The water filter is bunged up or used. Change the water filter.