35Twist knobIt is recommended that the touch knob is wiped with lukewarmsoapy water only. Do not use harsh or abrasive agents. Thetwist knob will be damaged if cleaned in the dishwasher orimmersed in soapy water.Rectifying faultsMalfunctions often have simple explanations. Please read thefollowing notes before calling the after-sales service.After-sales serviceOur after-sales service is there for you if your appliance shouldneed to be repaired. We are committed fo find the best solutionalso in order to avoid an unnecessary call-out.E number and FD number:Please quote the E number (product number) and the FDnumber (production number) of your appliance whencontacting the after-sales service. The rating plate bearingthese numbers can be found on the appliance certificate.Please note that a visit from an after-sales service engineer isnot free of charge, even during the warranty period.Please find the contact data of all countries in the enclosedcustomer service list.To book an engineer visit and product adviceRely on the professionalism of the manufacturer. You cantherefore be sure that the repair is carried out by trained servicetechnicians who carry original spare parts for your appliances.Indicator Fault ActionBlank There is no power supply. Check the household fuse for the appliance. Check whether there is a powercut by trying other electronic appliances.“ is flash-ingThe controls are damp or an object isresting on them.Dry the controls or remove the object.“§„‰ Twist knob not centred in the twistpad. Place the twist knob in the centre of the twistpad.“§ + num-berElectronic fault. Switch the appliance off and back on again after about 30 seconds usingeither the household fuse or the circuit breaker in the fuse box. Contact theafter-sales service if this appears in the display again.”ƒ The electronics have overheated andhave switched off the correspondinghotplate.Wait until the electronics have cooled down sufficiently. Then touch a controlfor the hotplate.*”… The electronics have overheated andhave switched off all hotplates.Wait until the electronics have cooled down sufficiently. Then touch any con-trol.*”‰ The hotplate was in operation for toolong and has switched itself off.You can switch the hotplate back on again immediately.* Do not place hot pans close to or on the control panelGB 0844 8928989Calls from a BT landline will be charged at up to3 pence per minute. A call set-up fee of up to 6 pencemay apply.IE 01450 26550.03 € per minute at peak. Off peak 0.0088 € perminute.