NEO ProLink PVL13V9 Owner's Manual
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3.9 TroubleshootingSymptom Cause RemedyNo power Bad connection Check connections. Make sure unit has goodground. Insure all cables are connectedsecurely with no bent pins.Radio is not recognizingiPod interfaceSome car stereos have to be restarted beforethe radio recognizes the signalAfter connecting the adapter turn the ignitionoff and back on. You may also have to pressCD twice to access the correct mode.You can hear music fromthe iPod but you can’tcontrol it from the stereoiPod needs to be resetoriPod cable is not connected to correct portReset the iPod (resetting will not erase yourmusic, it will only restart the iPod)Make sure iPod cable is connected to IPODportYou can’t hear the musicfrom the iPodAn empty album or playlist is selected on theiPodorNo CD changer is selectedMake sure that the non-empty album orplaylist is selected on the iPodMake sure CD changer, SAT mode or AUX isselected ( correct key depends on yourstereo)The music is distorted EQ or BASS boost options are turned ON onthe iPodMake sure all EQ and BASS boost optionsare turned OFF on your iPodFor VAG only:Radio is not recognizingiPod interfaceSingle black wire on the vehicle specificharness (3) is not attached to the stereochassis ( stereo body)Attach the black cable to the car stereo bodyMake sure it is properly groundedFor BMW only:Radio is not recognizingiPod interfaceAudio is coming onlyfrom 1 speakerAudio is not coming fromthe speakersiBus wire is looseSometimes when using T-Tap clips, the IBuswire may not receive proper connection dueto its wire size.The 10-pin sound connector is not alignedcorrectlyThe audio cable is not inserted properly.Make sure the IBus wire is securely attachedby using multimeter or slightly tighten the T-Tap connector so its slot is smaller.Make sure that 10-pin sound connector onvehicle cable is aligned correctlyMake sure that the audio cable insertedproperly.3.10 SupportFor questions or technical support please visit http://neocaraudio.com/support.html Your question will beanswered by the first available representative. |
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