【After sales service】26● During the warranty period● Over the warranty period● When you can't commission a sales store● Minimum Retention Period of Performance Parts for Maintenance● If you have any questions about after-sales service●ModelProductionNo.Company signAfter sales service1. Warranty Card2. When commissioning repairsPlease be sure to ask for a warranty card from the sales store or dealer at the time ofpurchase and confirm that the purchase date, store name, and other items are completed.Please read the warranty carefully and keep it properly. (Show it when repairing. ) Thewarranty period is recorded on the warranty card. However, this product is speciallydesigned for the country you purchased, so when used abroad, the warranty card will notbe valid even during the warranty period. In addition, when it is used for other purposesthan general household use, the relevant repair costs will be paid even during thewarranty period.Before commissioning the repair, please read carefully the "Troubleshooting Guide" onpage 22 in advance. If there are any abnormalities after the check, please contact thesales store to commission the following matters.1) Name, address, telephone number2) Name and model of the product...Please refer to the specifications column onpage 27 of this manual, or the company signattached to the cover of the chair base.3) Production No....Please refer to the company sign attached tothe cover of the chair base.4) Date of purchase5) Malfunction status(Please inform as much as possible in detail. )Repair may be refused in countries other than the country where the product ispurchased.When repairing, please show your warranty card. Since repairs may be paid even duringthe warranty period, please read the warranty card carefully.Please contact the sales store where you purchase this product. If the performance ofthe product can be maintained through maintenance, it can be repaired according tocustomer needs.Please consult the sales store or dealer (recorded at the bottom of the cover).The company will retain the maintenance performance parts of the electric massagerfor at least 6 years after the end of production. (Except for sewing and woodproducts.)Maintenance performance parts refer to the parts necessary to maintain the performanceof the product.Please contact the dealer (recorded at the bottom of the cover).