3 LIMITED LIFETIME WARRANTY3.1 COVERAGENY Thermal Inc. (hereinafter NTI) guarantees this waterheater to the owner of the water heater (hereinafter “Owner”)at the original installation locationagainst defects in materialand workmanship for the periods and the terms andconditions specified below.This warranty is provided as longas the Water Heater remains in the possession of the originalpurchaser and installed at its original place of installation.3.2 WARRANTY PERIOD1. The inner Tank - If the inner tank leaks within six (6) years fromthe date of original installation of the water heater, because ofa defect in material or workmanship,NTI will furnish to suchOwner a new heater of the then prevailing comparable model.2. Any Component Part Other than The Original Inner Tank - Ifany component part (other than the inner tank) proven to bedefective in material or workmanship within one (1) year from thedate of original installation of the water heater, NTI will furnishthe Owner with a replacement of the defective part(s).3. Verification of Date of Original Installation – When ownercannot verify or document the original date of installation,the warranty period begins on the date of manufacture markedon the tag affixed to the water heater.Please register your productonline (www.ntiboilers.com) to allow NTI to provide a better services.3.3 TERMS AND CONDITIONS1. THIS LIMITED WARRANTY SHALL BE THE EXCLUSIVEWARRANTY MADE BY THE MANUFACTURER AND IS MADE INLIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED(WHETHER WRITTEN OR ORAL), INCLUDING,BUT NOTLIMITED TO, WARRANTIES OF MERCHANTABILITY ANDFITNESS FOR A PARTICULAR PURPOSE.2. The Manufacturer shall not be liable for any incidental,consequential, special or contingent damages or expenses arising,directly or indirectly, from any defect in the water heater or theuse of the water heater.3. The Manufacturer shall not be liable for any water damage arising,directly or indirectly, from any defect in the water heater componentpart(s) or from its use.4. Manufacturer shall not be liable under this warranty if:a) The water heater or any of its component parts has beensubject to misuse, alteration, neglect or accident, orb) The water heater has not been installed in accordance with theapplicable local plumbing and/or building code(s) and/orregulation(s), orc) The water heater has not been installed in accordance with theprinted manufacturer’s instructions, ord) The water heater is not continuously supplied with potablewater.5.The OWNER and not the Manufacturer or his representative shall beliable for and shall pay for all field charges for labor or other expensesincurred in the removal and/or repair of the product or any expenseincurred by the owner in order to repair the product.SOME STATES DO NOT ALLOW THE EXCLUSION ORLIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLYTO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGALRIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICHMAY VARY FROM STATE TO STATE.NOTE: A water heater should be installed in such a manner that if itshould leak, the resulting flow of water will not cause damage to thearea in which it is installed.3.4 WARRANTY SERVICE PROCESS1. Owner should contact the installer or dealer who sold the waterheater covered by this warranty. Do not call NTI. If the contractor ordealer requires further help,they will call NTI.2. If Owner cannot contact the contractor or dealer,Owner maycontact NTI at 1-506-657-6000 to the attention of the ServiceDepartment.NOTE: NTI cannot provide technical assistance tohomeown-ers unless they are licensed and trained Plumbing andElectric Contractor3. NTI will replace or credit the parts under warranty. Credits areissued to the authorized wholesaler at their cost. No credit orreimburement will be issued by NTI directly to the Owner.10