16W415-0682 / D / 02.06.12SYMPTOM PROBLEM TEST SOLUTIONMain burner flame isa blue lazy transpar-ent flame.Leak in exhaust vent. - Check exhaust vent pipe and all connection seals.Incorrect installation. - Refer to PVA kit for appliance specific restrictor.Carbon is beingdeposited on glass orcombustion chambersurfaces.Air shutter has become blockedor incorrect setting.- Ensure air shutter opening is free of lint or otherobstructions or has correct setting.Flame is impinging on the logsor combustion chamber.- Check that the media is correctly positioned.- Open air shutter to increase the primary air.- Check the input rate: Check the manifoldpressure and orifice size as specified by the ratingplate values.- Check that the door gasket is not broken ormissing and that the seal is tight.- Check that both 4" and 7" vent liners are free ofholes and well sealed at all joints.- Check that the proper restrictor is usedWhite / Grey filmforms.Sulphur from fuel is being de-posited on glass, logs or com-bustion chamber surfaces.- Clean the glass with a gas appliance glasscleaner. DO NOT CLEAN GLASS WHEN HOT.- If deposits are not cleaned off regularly, the glassmay become permanently marked.Exhaust fumessmelled in room,headaches.Appliance is spilling. - Check door seal and relief flap seal.- Check for proper restrictor.- Check that the paint curing process is complete.Main burner will notlight.Main door is not installed. - Install main door.Main burner flamesare very aggressive.No restrictor. - Add restrictor.- Remove restrictor plate on the power vent.Main burner won’tlight.Vacuum switch not activated. - Remove blockage. In really cold conditions, icebuildup may occur on the terminal and should beremoved as required.- Test vacuum switch and replace as required.4.0 TROUBLESHOOTINGIMPORTANT: Prove all systems check before completely enclosing unit.! WARNINGALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,WITH THE GLASS DOOR OPEN OR REMOVED.IN SOME INSTANCES THE SYSTEM MAY NOT LIGHT PILOT/BURNER WITH THE DOOR OPEN/REMOVED. PARTIALLY BLOCKING THE EXHAUST FLUE COLLAR WILL ALLOW THE SAFETYPRESSURE SWITCH TO ACTIVATE AND ALLOW GAS FLOW TO THE PILOT DURING THE INITIALTEST FIRING.