Napoleon GSS36N Installation And Operating Instructions Manual

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Napoleon GSS36N Installation And Operating Instructions Manual Manual pdf 21 page image

21W415-0807 / C / 09.02.16NAPOLEON warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not necessary.Simply provide your proof of purchase along with the model and serial number to make a warranty claim. NAPOLEON reserves the right to haveits representative inspect any product or part thereof prior to honouring any warranty claim. Provided that the purchase was made through anauthorized NAPOLEON dealer your appliance is subject to the following conditions and limitations:Warranty coverage begins on the date of original installation.This limited warranty applies only while the unit remains at the site of original installation, and only if the unit is installed in Canada or the UnitedStates.This factory warranty is nontransferable and may not be extended whatsoever by any of our representatives.Installation must be done in accordance with the installation instructions included with the product and all local and national building and fire codes.This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts installedfrom other manufacturers will nullify this warranty.This limited warranty further does not cover any scratches, dents, corrosion or discolouring caused by excessive heat, abrasive and chemicalcleaners, mechanical breakage of logs and embers.In the first year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship providedthat the product has been operated in accordance with the operation instructions and under normal conditions.After the first year, with respect to this Limited Warranty, NAPOLEON may, at its discretion, fully discharge all obligations with respect to thiswarranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).After the first year, NAPOLEON will not be responsible for installation, labour or any other costs or expenses related to the reinstallation of awarranted part, and such expenses are not covered by this warranty.Notwithstanding any provisions contained in this Limited Warranty, NAPOLEON’S responsibility under this warranty is defined as above and it shallnot in any event extend to any incidental, consequential or indirect damages.This warranty defines the obligations and liability of NAPOLEON with respect to the NAPOLEON gas appliance and any other warranties expressedor implied with respect to this product, its components or accessories are excluded.This limited warranty does not cover damages resulting from the use of components not supplied with the appliance, or the use of fuel other thanthose specified.Any damages to appliance due to weather, long periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibilityof NAPOLEON.The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your authorizeddealer. The warranty registration card must be returned within fourteen days to register the warranty.NAPOLEON reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim.All parts replaced under the Limited warranty policy are subject to a single claim.All parts replaced under the warranty will be covered for a period of 90 days from the date of their installation.The manufacturer may require that defective parts or products be returned or that digital pictures be provided to support the claim. Returnedproducts are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the manufacturer will repair or replacesuch defect.Before shipping your appliance or defective components, your dealer must obtain an authorization number. Any merchandise shipped withoutauthorization will be refused and returned to sender.Shipping costs are not covered under this warranty.Additional service fees may apply if you are seeking warranty service from a dealer.Labour, travel, diagnostic tests, shipping and other related charges are not covered by this warranty.2.9CNAPOLEON gas appliances are manufactured under the strict Standard of the world recognizedISO 9001 : 2008 Quality Assurance Certificate.NAPOLEON products are designed with superior components and materials, assembled by trained craftsmen who takegreat pride in their work. The burner and valve assembly are leak and test-fired at a quality test station. Once assembledthe complete appliance is thoroughly inspected by a qualified technician before packaging to ensure that you, the customer,receives the quality product that you expect from NAPOLEON.All stainless steel components of your new NAPOLEON gas appliance are warranted against defects forfive years.Electrical (110V) components and wearable parts are covered and NAPOLEON will provide replacement parts free ofcharge during the first year of the limited warranty. This covers: gas valves, logs and gasketing.*Labour related to warranty repair is covered free of charge during the first year. Repair work, however,requires the prior approval of an authorized company official. Labour costs to the account of NAPOLEONare based on a predetermined rate schedule and any repair work must be done through an authorizedNAPOLEON dealer.* Construction of models vary. Warranty applies only to components included with your specific appliance.NAPOLEON GAS APPLIANCE 5 YEAR LIMITED WARRANTYCONDITIONS AND LIMITATIONSALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT IMPROVEMENTS.NAPOLEON IS A REGISTERED TRADEMARK OF WOLF STEEL LTD.11.0 WARRANTY