Napoleon PRESTIGE II 600 Manual

Also see for PRESTIGE II PRESTIGE II 600: User manual Manual User manual Manual Manual

Contents

Napoleon PRESTIGE II 600 Manual Manual pdf 12 page image

12www.napoleongrills.comTroubleshootingProblem Possible Causes SolutionLow heat / Low flame whenvalve turned to high.Improper lighting procedure.Improper preheating.Ensure lighting procedure is followed carefully. All gasgrill valves must be in the off position when the tankvalve is turned on. Turn tank on slowly to allow pressureto equalize. See lighting instructions.Preheat grill with both main burners on high for 10 to15 minutes.Excessive flare-ups/unevenheat.Sear plates installed incor-rectly.Improper preheating.Excessive grease and ash buildon sear plates and in drip pan.Ensure sear plates are installed with the holes towardsthe front and the slots on the bottom. See assemblyinstructions.Preheat grill with both main burners on high for 10 to15 minutes.Clean sear plates and drip pan regularly. Do not line panwith aluminum foil. Refer to cleaning instructions.Burners burn with yellowflame, accompanied by thesmell of gas.Possible spider web or otherdebris.Thoroughly clean burner by removing. See generalmaintenance instructions.Burner will not light with theigniter, but will light with amatch.Dead battery / or installedincorrectly.Loose electrode wire orswitch terminal wires.Wrong replacement igniter.Improper gap at electrode tip.Replace with heavy duty battery.Check that electrode wire is firmly pushed onto theterminal on the back of the igniter. Check that thelead wires from the module to the ignition switch (ifequipped) are firmly pushed onto their respectiveterminals.One spark systems must use a one spark igniter.Ensure that the collector box is tight and the gapbetween the electrode end and the collector box isbetween 1/8” - 3/16” (3mm-5mm). The gap can beadjusted by bending the box in or out.Humming regulator. Normal occurrence on hotdays.This is not a defect. It is caused by internal vibrations inthe regulator and does not affect the performance orsafety of the gas grill. Humming regulators will not bereplaced.Burners will not cross lighteach other.Plugged ports along back ofburner.Clean burner ports. See burner maintenance instruc-tions.“Paint” appears to be peelinginside lid or hood.Grease build-up on insidesurfaces.This is not a defect. The finish on the lid and hood isporcelain, and will not peel. The peeling is caused byhardened grease, which dries into paint-like shards, thatflake off. Regular cleaning will prevent this. See cleaninginstructions.