Appendix B Troubleshooting© National Instruments Corp. B-5 AT-GPIB/TNT (PnP) for DOS5. Save the changes and exit the ICU.6. Reboot the computer and run ibdiag again.If you still have problems after completing these steps, you may have other conflicts toresolve. Repeat these steps until you have resolved all of the conflicts.Troubleshooting ibtest Error MessagesThe following sections explain common error messages generated by ibtest.Note: In the following paragraphs, gpibx refers to board gpib0, gpib1, gpib2,or gpib3 as appropriate.Presence Test of Software ComponentsThe ibtest program tests for the presence of the ni-pnp.ini. If ni-pnp.ini isnot located in the root of the boot drive, ibtest displays the following error message:An unexpected ERROR occurred:Unable to locate NI-PNP.INI in the root of drive c:.Try rebooting your computer or reinstalling the NI-488.2software.If you get this error message, try rebooting your computer and running ibtest again. Ifyou get the same message, you must reinstall the NI-488.2 software.Presence Test of DriverThe ibtest program tests for the presence of the NI-488.2 driver. ibtest displaysthe following message if it detects a problem:<<< No handler present for GPIBx. >>>If this message appears, make sure that the GPIB driver is installed. To make sure thatthe driver is being loaded, check that the following line is in your config.sys file:device =drive :\path \gpib.comwheredrive is the drive where the NI-488.2 software is installed (usually c:) andpath is the directory path on the drive to the NI-488.2 software (for example,at-gpib).