cFP-2200/2210/2220 30 ni.comTroubleshootingThis section contains troubleshooting instructions for the cFP-22xx andFieldPoint software. For more troubleshooting information, refer to theMeasurement & Automation Explorer Help for FieldPoint and theMeasurement & Automation Explorer Remote Systems Help.Runaway Startup ApplicationIf a runaway startup application causes the cFP-22xx to becomeunresponsive, you must power down the cFP-22xx, then reboot it witheither the NO APP switch or the SAFE MODE switch in the ON position.Rebooting the controller with the NO APP switch ON prevents any VIsfrom running at startup. Rebooting with the SAFE MODE switch ON startsthe cFP-22xx in safe mode, and the embedded LabVIEW Real-Time engineis not launched. Refer to the Configuring DIP Switches section for moreinformation.Other Indications of Trouble with the Controller• Amber status LED stays lit when controller is in normal mode• Cannot detect controller in MAX unless it is in safe mode• After you set the IP address, the controller reboots unconfigured orwith the old IP address• Green status LED error code greater than 3• Green status LED error code 2 during normal operation• Controller incorrectly reports that the disk is full• I/O module ready LEDs off in normal mode but on in safe mode• Unusual file or folder names when you FTP to the controllerFirst, use MAX to reinstall software on the controller. If that does not solvethe problem, you may have to reformat the internal memory of thecontroller.Reformatting the Internal Memory1. Reboot the controller into safe mode by moving the SAFE MODE DIPswitch to the ON position and cycling the power.2. Open MAX and expand Remote Systems to find the FieldPoint bank.3. Right-click the FieldPoint bank and select Format Disk.After formatting, you must reconfigure network settings and reinstallsoftware. Remember to install LabVIEW Real-Time 8.5.1 or later on thecontroller, because previous versions do not work with the controller.