If you have an external USB DVD drive, you can use the external DVD drive to install the NIIndustrial Controller Device Drivers from the DVD shipped with the device. Otherwise,complete the following steps to download and install the NI Industrial Controller DeviceDrivers1. Connect a USB keyboard and a USB mouse to the USB ports on the IC-317x.2. Connect a monitor to the DisplayPort on the IC-317x.3. Using the web browser on the IC-317x, navigate to ni.com/drivers.4. In the Drivers search field, search for NI Industrial Controller Device Drivers.5. Download the latest version of NI Industrial Controller Device Drivers.6. Run the NI Industrial Controller Device Drivers installer.TroubleshootingThe following sections provide instructions for troubleshooting the IC-317x.(RT Only) The IC-317x Does Not Appear in MAX• The IC-317x may not be powered. Verify that there is system power to the device and thatboth the IC-317x and the development computer are properly connected to the network.The Power LED should be lit green and the ACTIVITY/LINK LED on the primarynetwork port should flash green when refreshing the list of devices in MAX.• Ensure you are connecting to the IC-317x from a Windows development machine with NIIndustrial Controller Device Drivers installed.• The IC-317x may have been configured on another network and then moved to thecurrent network. Reconfigure the IC-317x for the current network.Note Connect a monitor and keyboard to the IC-317x and press toview the current configuration settings of the device.• Another device on the network is using the IP address assigned to the IC-317x. This canhappen when you assign the same static IP to two devices, you assign a static IP that is inthe range of the IP address available for DHCP use on your network, or the DHCPassigns the same IP address to another device. Either remove or reconfigure the otherdevice, or reconfigure the IC-317x to use a different IP address by putting it into the IPRESET state and restarting into the normal state. Refer to the IC-317x User Manual onni.com/manuals for instructions on how to perform an IP RESET.• The cable you are using may be inappropriate for the speed of your network, causingnetwork communication dropout. While 1,000 Mbps communication over short cablelengths can be achieved with the CAT5 cable commonly used for 10 Mbps and 100 Mbps,CAT5e and CAT6 cables are more reliable and recommended for 1,000 Mbps links. TheIC-317x has the ability to perform auto-crossover, allowing the use of straight orcrossover Ethernet cables, independent of the connection configuration.• The IC-317x is configured to acquire an IP address from a DHCP server, but no DHCPserver is available. By default, the target will automatically attempt to connect to the16 | ni.com | IC-317x Getting Started Guide