National Instruments PCI-6110E/6111E User Manual

Contents

National Instruments PCI-6110E/6111E User Manual Manual pdf 89 page image

©National Instruments CorporationD-1PCI-6110E/6111E User ManualAppendixDCustomer CommunicationFor your convenience, this appendix contains forms to help you gather the information necessaryto help us solve your technical problems and a form you can use to comment on the productdocumentation. When you contact us, we need the information on the Technical Support Form andthe configuration form, if your manual contains one, about your system configuration to answer yourquestions as quickly as possible.National Instruments has technical assistance through electronic, fax, and telephone systems to quicklyprovide the information you need. Our electronic services include a bulletin board service, an FTP site,a fax-on-demand system, and e-mail support. If you have a hardware or software problem, first try theelectronic support systems. If the information available on these systems does not answer yourquestions, we offer fax and telephone support through our technical support centers, which are staffedby applications engineers.Electronic ServicesBulletin Board SupportNational Instruments has BBS and FTP sites dedicated for 24-hour support with a collection of filesand documents to answer most common customer questions. From these sites, you can also downloadthe latest instrument drivers, updates, and example programs. For recorded instructions on how to usethe bulletin board and FTP services and for BBS automated information, call 512 795 6990. You canaccess these services at:United States: 512 794 5422Up to 14,400 baud, 8 data bits, 1 stop bit, no parityUnited Kingdom: 01635 551422Up to 9,600 baud, 8 data bits, 1 stop bit, no parityFrance: 01 48 65 15 59Up to 9,600 baud, 8 data bits, 1 stop bit, no parityFTP SupportTo access our FTP site, log on to our Internet host, ftp.natinst.com, as anonymous and useyour Internet address, such as joesmith@anywhere.com, as your password. The support files anddocuments are located in the /support directories.