National Instruments PXI NI 8171 Series User Manual

Contents

National Instruments PXI NI 8171 Series User Manual Manual pdf 53 page image

© National Instruments Corporation 5-1 NI 8171 Series User Manual5TroubleshootingThis chapter answers common troubleshooting questions you may havewhen using the NI 8171 series embedded computer.What if the NI 8171 series does not boot?Several problems can cause a controller not to boot. Here are some thingsto look for and possible solutions.Things to Notice• Which LEDs come on? The Power OK LED should stay lit. TheDrive LED should blink during boot as the disk is accessed.• What appears on the display? Does it hang at some particular point(BIOS, Operating System, etc.)? If nothing appears on the screen, trya different monitor. Does your monitor work with a different PC? If ithangs, note the last screen output that you saw for reference whenconsulting National Instruments technical support.• What has changed about the system? Did you recently move thesystem? Was there electrical storm activity? Did you recently add anew module, memory chip, or piece of software?Things to Try• Make sure the chassis is plugged in to a working power source.• Check any fuses or circuit breakers in the chassis or other powersupply (possibly a UPS).• Make sure the controller module is firmly seated in the chassis.• Remove all other modules from the chassis.• Remove any nonessential cables or devices.• Try the controller in a different chassis.• Try a similar controller in this same chassis.• Recover the hard drive on the controller. (See the Hard Drive Recoverysection in Chapter 4, Common Configuration Questions.)• Clear the CMOS. (See the System CMOS section in Chapter 2,Installation and Configuration.)