48Condition/Problem Things to Check SolutionNo display/partial display/unit will not turn onCheck electrical (wall)outletMake sure unit is plugged into a functioning wall outlet. Test theoutlet with a known functioning device such as a lamp.Check connection at frontof unitConnection should be secure and undamaged. Replace powercord or connection at unit if either are damaged.Check data cable integrity All wires in cable should be intact. If any are visibly crimped orcut, replace cable.Check data cableconnections/orientationBe sure cable is connected securely and oriented properly. Smalllatch on connector should line up and snap into place.Check console display fordamageCheck for visual sign that console display is cracked or otherwisedamaged. Replace Console if damaged.Console Display If Console only has partial display and all connections are fine,replace the Console.If the above steps do not resolve the problem, contact CustomerCare for further assistance.Unit operates but ContactHR not displayedSensor grip Be sure hands are centered on HR sensors. Hands must be keptstill with relatively equal pressure applied to each side.Dry or calloused hands Sensors may have difficulty with dried out or calloused hands.A conductive electrode cream (heart rate cream) can help makebetter conduct. These are available on the web or at medical orsome larger fitness stores.If tests reveal no other issues, contact Customer Care for furtherassistance.Unit operates but Telemet-ric HR not displayedChest Strap (optional) Strap should be “POLAR®” compatible and uncoded. Make surestrap is directly against skin and contact area is wet. Make surethe transmitter has the curve oriented upward.Check User Profile Select the Edit User Profile option for the User Profile. Go to theWIRELESS HR setting and make sure that the current value isset to ON.Interference Try moving unit away from sources of interference (TV, Micro-wave, etc).Replace Chest Strap If interference is eliminated and HR does not function, replacestrap.Replace Console If HR still does not function, contact Customer Care for furtherassistance.Unit operates but Telemet-ric HR displayed incorrectlyInterference Make sure that the HR receiver is not blocked by a personalelectronic device in the left side of the media tray.Speed display is not ac-curateDisplay set to wrong unit ofmeasure. (English/Metric)Change display to show correct units.TROUBLESHOOTING