15Caring for your NavmanTaking good care of your Navman will ensure trouble-free operation and reduce the risk of damage to your Navman: Keep your Navman away from excessive moisture and extreme temperatures. Avoid exposing your Navman to direct sunlight or strong ultraviolet light for extended periods of time. Do not place anything on top of your Navman or drop objects on your Navman. Do not drop your Navman or subject it to severe shock. Do not subject your Navman to sudden and severe temperature changes. This could cause moisturecondensation inside the unit, which could damage your Navman. In the event of moisture condensation, allowthe Navman to dry out completely before use. The screen surface can easily be scratched. Avoid touching it with sharp objects. Non-adhesive generic screenprotectors designed specifically for use on portable devices with LCD panels may be used to help protect thescreen from minor scratches. Never clean your Navman when it is turned on. Use a soft, lint-free cloth to wipe the screen and the exterior ofyour Navman. Do not use paper towels to clean the screen. Never attempt to disassemble, repair or make any modifications to your Navman. Disassembly, modification orany attempt at repair could cause damage to your Navman and even bodily injury or property damage and willvoid any warranty. Do not store or carry flammable liquids, gases or explosive materials in the same compartment as yourNavman, its parts or accessories.TroubleshootingIf you encounter a problem you cannot solve, contact an authorized service centre for assistance.Problems SolutionsPower does not turn on when usingbattery power.The remaining battery power may be too low to operate your Navman.Charge the battery using the in-car charger, home charger (soldseparately) or USB cable, then try again.Screen responds slowly. The remaining battery power may be too low to operate your Navman. Ifthe problem still persists, reset your Navman.Screen freezes. Reset your Navman.Screen is hard to read. Increase the screen brightness.Cannot establish a connection with acomputer.Ensure that your Navman and your computer are both turned on beforetrying to establish a connection.Make sure that the cable is securely plugged into the USB port on yourcomputer and on the Navman. Connect the USB cable directly to yourcomputer, not a USB hub.Reset your Navman before connecting the USB cable. Always disconnectyour Navman before you restart your computer.