151If There Is a ProblemTroubleshootingImages areblurred.• Use the flash.• Increase the ISO sensitivity value.• Enable Photo VR when shooting still images. EnableMovie VR when recording movies.• Use a tripod to stabilize the camera (using the self-timerat the same time is more effective).47110122,13849Bright specksappear in imagescaptured withflash.Flash is reflecting off particles in the air. Lower the flash. 19, 47Flash does notfire.• The flash is lowered.• The flash does not fire with certain shooting modes orwhen using certain settings in other functions.19, 4759, 61Digital zoomcannot be used.• Digital zoom is set to Off in the setup menu.• Digital zoom cannot be used with certain shootingmodes or when using certain settings in other functions.13962, 139Image mode notavailable.Image mode cannot be selected with certain shootingmodes or when using certain settings in other functions. 61, 104No sound whenthe shutter isreleased.• Off is selected for Shutter sound in Sound settings inthe setup menu. No sound is produced with someshooting modes, even when On is selected.• Do not block the speaker.1393AF-assistilluminator doesnot light.Off is selected for the AF assist option in the setup menu.AF-assist illuminator may not light depending on theposition of the focus area or the current shooting mode,even when Auto is selected.138Images appearsmeared. The lens is dirty. Clean the lens. 170Colors areunnatural. White balance or hue is not adjusted properly. 33, 106Randomly spacedbright pixels(“noise”) appear inimage.The subject is dark and the shutter speed is too slow or ISOsensitivity is too high. Noise can be reduced by:• Using the flash• Specifying a lower ISO sensitivity setting47110Problem Cause/Solution A
