Ninja BL480ME Owner's Manual

Contents

11Troubleshooting GuidePROBLEMS POSSIBLE REASONS & SOLUTIONSUnit doesn't turn on• Make sure the unit is plugged in• Insert and rotate cup clockwise in the base until it "clicks". Display shouldturn on.Unit doesn't turn off • Remove cup from base by rotating cup anticlockwise and lifting out.Display should turn off. Unplug the power cord from the outlet.Lid/blade assembly hard toassemble• Set the cup on a level surface. Place the lid or blade assembly on the topof the cup and align the threads so that the lid/blades sit flat on the cup.Twist clockwise so that the lid/blades evenly align to the cup until youhave a tight seal.Food is not evenly chopped• For best results when chopping, make sure all ingredients are as dry aspossible. Cut pieces down to even sizes, and reduce the amount of foodin the cup. Use very short pulses by quickly pressing the "PULSE" button.Doesn't mix well, food getsstuck• Using the Auto-iQ™ programs is the easiest way to achieve great results.The pulses and pauses allow the food to settle towards the blade. If foodis routinely getting stuck adding some liquid will usually help.• When packing the cups, start with fresh items, then powders/nuts. Addliquids, and finally frozen items or ice.Motor base won’t stick tocounter or table top• Make sure surface and suction feet are wiped clean. Suction feet will onlystick to smooth surfaces. Suction feet WILL NOT stick on some surfaces suchas, wood, tile and non-polished finishes.• DO NOT attempt to use appliance when the motor base is stuck to a surfacethat is not secure, (cutting board, platter, plates, etc.).Unit is difficult to removefrom counter for storage • Tip unit forward from the back to easily disengage the suction feet.