151-877-646-5288Speed ChartPROBLEMS POSSIBLE REASONS & SOLUTIONSControl Panel Lights AreBlinking, Motor Doesn’tStart or Blades Don’tRotate.• Make sure the pitcher is securely placed on motor base.• Make sure the lid is securely on pitcher in the correct position (align arrows).• The blender is turned 'Off'. Press the power button ( ) to turn 'On'.• Check that the plug is securely inserted into the electrical outlet.• Check the fuse or circuit breaker.• The unit has overheated. Unplug and wait approximately 15 minutes before using again.Food is UnevenlyChopped.Either you are chopping too much food at one time, you are chopping food withdifferent textures or the pieces are not of even size. Process smaller amountsper batch.Food is Chopped TooFine or is Too Watery. The food has been over processed. Use pulse button for controlled processing.Food Collects on the Lidor on the Sides of thePitcher.The mixture is too thick. Add more liquid.You Cannot AchieveSnow From Solid Ice.Do not use ice that has been sitting out or has started to melt. Use ice straightfrom the freezer.Troubleshooting GuideTo order additional parts and accessories, please visit our website:www.ninjakitchen.com or feel free to contact customer service: 1-877-646-5288.Replacement PartsBUTTON FUNCTION USEPOWER On/Off Always turn appliance 'Off' when not in use.1 Processing &MixingUse to mix thin batters, gravies and marinades, scramble eggs,puree cooked foods and uncooked fruits and chop vegetables fordips and salsa.2 BlendingUse to grate hard cheeses, cream soups, beat dips, grind nuts,thorough chopping, blend sauces and spreads. Blend mixed drinks,powdered drinks or milk shakes.3Pureeing,Liquefying & IceCrushingUse to mix smoothies, frappes, liquefy thick mixtures and blendwhole fruits and vegetables. Crush ice cubes for snow cones, chilledbeverages or frozen slushesPULSEControlledProcessing &Bursts of PowerUse to control chopping and processing.*IMPORTANT: Do not run the appliance over 4 minutes at a time to prevent overheating of the appliance.