14ninjakitchen.comTroubleshooting GuidePROBLEM POSSIBLE SOLUTION“Pot” Appears on the DisplayScreen Cooking pot is not inside the main housing. Insert the cooking pot.“E02” or “E03” Appears On TheLED DisplayNinja® Cooking System with Auto-iQ™ is not functioning.Please contact customer service at 1-877-646-5288.1 Cooking times may vary based on the selected temperature, the current temperature of the cooking pot and the temperature of theingredients.2 ALWAYS use nonstick utensils in the cooking pot and the multi-purpose pan. Metal utensils may damage the non-stick coating.3 For even browning, make sure that the food is in an even layer on the bottom of the cooking pot.4 Cooking time can be adjusted any time during cooking in Accutemp Slow Cook, Bake, or Steam modes. You can toggle betweentemperature and time by pressing the TEMP or TIME buttons on Bake Mode. Turn the adjustment knob to change the time ortemperature.NOTE: You cannot adjust cooking times in AUTO-iQ™ Mode.5 Cooked foods may not brown or crisp on top as much as in a conventional oven. Instead foods will brown on the bottom and crispon the bottom and sides.6 If you do not manually set a temperature and time, the unit will automatically start at the default temperature and time after 3 secondsfor the manual programs.7 Multiple modes may be required to cook recipes. To change modes during cooking cycles, simply press the cooking function buttonto select the new desired mode. Once the new mode is selected, begin the programming process.NOTE: You cannot change into a new cooking mode once an Auto-iQ program has started.8 If the cooking pot is removed during the manual settings, the unit will beep and flash saying “POT”. If you do not place the pot backinto the housing after 5 minutes, the unit will cancel the program and unit will shut off. If the cooking pot is removed during anyAUTO-iQ setting, the unit will beep and flash saying “POT”. If you do not place the pot back into the housing after 30 seconds, theunit will cancel the program and unit will shut off.9 For best results, remove foods immediately after the cook time is complete to avoid overcooking.10 Use oven mitts, roast lifters, or tongs when removing food. The pot is HOT.11 For smaller foods that might not sit evenly on the steaming/roasting rack, we recommend steaming in a parchment or foil pouch.NOTE: If using foil, increase cooking time by 50% of what is recommended.12 When adding heavier foods like corn on the cob to the steaming/roasting rack, place them on the middle of the rack and work yourway to the edges.13 When steaming delicate food like dumplings or tamales, it is best to add ingredients before preheating.14 ALWAYS use caution when removing lid. It is best to remove the lid tilting away from you.Hints & Tips: